How to listen effectively?

Listening is a vital skill that is essential for effective communication and relationships. It is the ability to accurately receive and interpret the verbal and nonverbal messages that are being transmitted by others. Good listening skills can help us to better understand and connect with others, resolve conflicts, and make informed decisions.

 

However, despite its importance, effective listening is a skill that is often overlooked and undervalued. Many of us believe that we are good listeners because we are able to hear what others are saying, but true listening involves much more than just hearing. It involves actively paying attention to the speaker, understanding the message they are trying to convey, and reacting appropriately.

 

Here are some tips on how to listen effectively:

  1. Pay attention: This might seem obvious, but it is important to give the speaker your full attention. Avoid distractions such as looking at your phone or checking emails while the other person is talking. Make eye contact, nod your head, and use other nonverbal cues to show that you are engaged in the conversation.

  2. Clarify your understanding: If you are not sure you understand something, don't be afraid to ask for clarification. Paraphrase what you have heard to make sure you have correctly understood the message.

  3. Suspend judgment: Try to set aside your own biases and preconceived notions when listening to others. It is important to be open-minded and willing to consider different perspectives.

  4. Empathize: Put yourself in the speaker's shoes and try to understand their perspective. This can help you to better understand their message and respond appropriately.

  5. Be patient: Allow the speaker to fully express themselves without interrupting them. It is important to give them the time and space they need to communicate their thoughts and feelings.

  6. Avoid multitasking: It is difficult to fully concentrate on what someone is saying if you are trying to do multiple things at once. If you need to take notes or do something else while listening, try to minimize distractions as much as possible.

  7. Use active listening techniques: Active listening involves actively engaging with the speaker and demonstrating that you are listening. This can include nodding your head, making eye contact, and using verbal cues such as "uh-huh" or "I see."

  8. Reflect on what you have heard: After the conversation, take a moment to reflect on what you have learned and how it might impact your actions or decisions.

Effective listening is not just about hearing what someone is saying, but about truly understanding and engaging with their message. It is a skill that takes practice and effort, but it is well worth it in terms of the benefits it can bring to our relationships and communication.

What are your thoughts in this area?

 

Wai K Leong

Wai K received his Master Certified Coach credential from International Coach

Federation in 2013. He is one of the few Asian coaches currently holding the

credential in Asia. He brings with him over 30 years of leadership experience with 15

years at senior management level of public-listed companies. His key focus is helping

leaders in organization enhance their leadership capabilities through coaching and

skills training. His clients are primarily large multinational operating within the Asia

region. Wai K is also an ICF-accredited coach assessor and runs a coach certification

program. He has authored of 2 books on leadership and coaching, Empowering Asian

Mindsets Through Coaching and Powerful Performance Coaching Tips. As a learning

specialist, his approach is based on adult leaning principles and his clients describe

his positivity and patience as his core strength, providing ample space for them to

reflect, explore, discover and gain insights about their strengths and capabilities.

https://www.jmccoachmastery.com
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