• CC Puan (Founder-CEO Packet One Networks)

    "Sometime in the Jun 2015, I decided to work with an Executive Coach as an additional resource think through some organizational issues that I was working on at that time. I met with a few potential coaches and I decided to work with Wai K. Our coach-client relationship developed over 9 months and I find that Wai K was very professional in his approach and skilful in helping me think through my situations. Some of the areas that I wanted support from a coach was how to manage various stakeholders and developing my top team, at the same time how to be a better listener myself. Most of the time, he played the role of my sounding board and the value that I received through these session were higher clarity on actions that needed to be taken. I find that working with Wai K also provided me with a reminder on what is important as daily issues tend to sometime derail our focus. I would recommend him to any leaders who is looking for an executive coach as resource and support to help them on their journey.

    CC Puan, CEO

    Packet One Networks (M) Sdn Bhd.

  • Jasmine Begum (Director, Legal & Corp Affairs, Microsoft)

    "When I started out, I was given a choice to suggest a mentor or go with one picked by HR. I decided that I wanted to get out of my comfort zone and capitalize on the experience decided to go with Wai K, suggested by HR. The experience spanned from self-discovery, to learning and finally practicing what I learnt. The one aspect that I would like to call out is that, nothing was shoved down my throat. I was always made to look for the answer from within me. Wai K listened when I had an opinion and did not try to influence my thought process, he led me to think and there were self-realization moments which were thoroughly a-ha... and the light bulb would go on. Why had I not noticed this before, has been largely my reaction. Why did I need it? As a leader, I can come across to be constantly saving the world sometimes this can be undermining other people from learning or discovering. I needed to know my blind spots and the coaching helped me with that. I became more open to feedback and certainly also gained a lot of confidence and the ability to be assertive. Most importantly, i have become more aware of how what I say or do may be perceived and can be entirely misinterpreted. Coaching was not recommended because I was not a good leader, but to make me a better one, and I thoroughly enjoyed my experience with Wai K. Being open minded about the coaching and consistently reflecting helped me maximize on the experience. I would definitely recommend this to both beta and alpha leaders. Wai K is an amazing coach, with so much insight. Thank you."

    Jasmine Begum, Director

    Legal & Corporate Affairs, Microsoft (Malaysia) & Emerging Markets

  • Zafri Halim (CEO, Great Eastern Takaful)

    "Wai K, I just want to thank you for all of the wonderful support that you have given me throughout our coaching session. I know that without your help and support, I would not have gone very far. Over the past one year, I've been able to see a significant difference in my public speaking skills. I also experienced a new level of confidence when I address my team, not only in public but in difficult one on one situations.he techniques and questions that you asked me on our first session and subsequently, continues to serve me to this day. A simple technique of closing my eyes, placing myself in the situation and seeing myself becoming the person I want to be has really helped me to find my confidence. Thank you for bringing me to the next level and assisting me in realizing my full potential. Your coaching has changed my outlook on my leadership position. Thanks to you, I am now embracing my leadership skills and aiming to be the best leader I could possibly be. I owe you many, many countless thanks."

    Zafri Ab Halim, CEO

    Great Eastern Takaful Insurance

  • Sophia Lim (Sr VP, Sales & Marketing, Maxis)

    "In the past year since early 2011, the Senior Leadership Team of Maxis embarked on an Executive Coaching & Development program. For this program, I personally selected Wai K to be my appointed Executive Coach over all others as I found him to be very pleasant gentleman with an amiable personality. During the course of the program, I found my sessions with Wai K to be extremely helpful in both my personal and professional development. Not only does Wai K brings with him vast experience in executive coaching, he also demonstrate strong capabilities to grasps work issues/challenges quickly. He is an extremely good listener who never fails to ask prompting questions at the right time and manner. Through his questions and our open discussions, I was guided to seek answers and solutions to any issues/challenges I was facing. I found it useful to discuss "almost anything" with Wai K, be it on a personal or professional level. He conducts himself very professionally and never fails to offer support and assistance required. I would highly recommend Wai K to any other professional executive who is in search of an Executive Coach."

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    Sophia Lim, Senior Vice President

    Sales & Service, Maxis Telecommunications

  • Chew Soi Ping (Exec Director, Nestle)

    "Wai K is a remarkable executive coach with a proven track record. As a certified coach who has been a CEO himself previously, he not only speaks with authority but also coaches with pragmatism. His simple coaching techniques, amongst others, on effective questioning & listening skills are exceedingly powerful. Silence is golden while waiting for coachee to response. Never advise, let the coachee self-discover the problem and provide own solution methods, are extremely effective in getting quick improved results from top to junior management and even from those who are about to retire and to those who just joined the company. His pleasant and humble personality as an executive coach is extraordinary"

    Chew Soi Ping, Executive Director

    Nestle Bhd, Malaysia & Singapore

  • Expat (Snr Regional Manager, Oil & Gas)

    "When I started my 3 month coaching sessions with Wai K, I was a little sceptical about what I could gain from the experience, but I was prepared to be open minded. However, after only our second session, and to my surprise I sensed an opportunity to enable a real shift of my mindset about my role and my behaviours toward those in my team, and an awareness of the difference that I could make in my own effectiveness as a leader.

    By the time we completed the sessions, I can honestly say it has been a truly enlightening and valuable experience, which I am already seeing solid benefits in the way I enact my role and interact with my team. It has also been a fun experience and focused my mind on the importance of seeking positive outcomes.

    Wai K is a gifted coach and has helped me to understand the distinction between managing and leading, and get me firmly moving on my own change management journey to be a more effective leader by adopting a coaching mindset in day to day team matters and with our change management program. I know am not a polished leader but Wai K has really given me the confidence to grow on my leadership journey."

    Expatriate, Senior Regional Manager

    Oil & Gas Industry

  • Oliver Liam (Director, YTL, Singapore)

    "I have found the sessions to be very useful. My overall coaching goal with Wai was with regards to building a coaching practice as an executive coach. Wai has been able to very effectively support me by:

    • helping me see that my previous experiences and credentials are useful in building my credibility as a coach through his questions.

    • helped me explore ways in which I could market my services.

    • using role plays to help me explore various ways I could handle a trial session with a CEO prospect (my first with a senior executive);

    • sharing with me his own experience in executive coaching, and asking me how that would benefit me;

    • helping me see some pitfalls to avoid in executive coaching when it is organisation-sponsored.

    Wai gave me space to find myself as an executive coach. He did not hold up an ideal model which I HAD to follow. He did not once intimate that I was lacking in this or that area. He did not make me feel inadequate. Instead, he just let me be myself, and partnered me on this expedition of discovery. I guess this was just what I needed - a companion who could encourage me when needed, reflect back to me my own thoughts and feelings and re-package them in a way which made more sense, and provide the accountability which is so important in reaching a goal. The most effective thing that Wai did for me was to build my confidence as an executive coach. Looking back from when Wai first started coaching me about 2 ½ months ago on December 8 till today, my confidence has grown from about 3 on a scale of 1 to 10 to about 8. I now feel that I can coach my targeted clients - senior executives and high potentials - in most areas. I also realise that I have particular strengths in communication especially public communication and behavioural changes. Of course, the coaching programme has been immensely valuable. But Wai has helped me achieve this level of confidence much faster than if I were to do it on my own. Included in this is that I need not be anxious over the outcome of the coaching. He helped me see that it's not up to me alone, but it is a partnership. Hence I should just enjoy the session, and flow with client. Wai has an easy-going, gentle style which would go down well with a wide variety of clients. He is obviously an experienced executive coach (having many years of coaching behind him)."

    YTL, Director,

    Building and Construction Industry, Singapore

  • Theresa Yau (Snr Manager, HSBC)

    "This is an excellent program which clearly demonstrate to me the way coaching is to be done, through your demonstration of your skilful & excellent coaching style with me during the entire program. I have learnt to communicate with more patience, listening and understanding through raising questions, reaffirming and summarizing, confirming etc. and have developed a stronger sense of networking in the organization. This approach has helped me generate in my staff better understanding of the situation/problems, minimizing emotional elements and create better ownership of the solutions. Since the awareness, I have drastically reduced my telling/providing solution approach. I have since continued to practice the coaching style as I am convinced that this is very effective, useful and important management quality and tool in any workplace. This management approach has enhanced my relation at workplace, train staff to think better and create better ownership of their work, problem and solutions.

    This one-on-one approach is an excellent approach which has allowed me to bring to my coach's attention some real life experiences being faced in the work place, and through coaching, help me resolve the matter in a different and more effective manner. This approach have also allowed me to discuss real situations with confidentiality without holding back, hence the effectiveness. Wai K clearly demonstrates his leadership skills, qualities and professionalism during the entire program, thus helping me learn faster and easier through real life role model. He acts like a mentor and is generous with his time to genuinely help me. I highly recommend this course for senior executives and managers who are open minded and determined to learn and enhance their leadership skills and styles. Thank you coach."

    Theresa Yau, Senior Manager

    Sales & Channel, HSBC